A Dose of Humility: Adopting a Personal Tone, Being a Conduit in Blogs, Business and Life
I won't try to comment on Evelyn's post in full - I agree with the sentiments but have never experienced anything like the trauma that the Tsunami must have been for her and of course so many others. I therefore shall stick with the one piece that I could closely identify with rather than merely appauld from the sidelines:
In additional to journalism, any perceptive business person can surmise my point is also that the best marketing, the best products, or the best _____ most often emerges if we drop our agendas for a moment and allow ourselves and our companies to be simply a conduit that welcomes our customers with a space to speak and be listened to.
Speak and be listened to.... think about it! Speak and be listened to...
How many times as a customer have you wanted that to happen. In fact how many times as an employee of an organisation have you wanted that to happen? Is this not the essence of truely connecting with someone? And isn't that what we utlimately desire as human beings: to connect?