FT.com / Home UK - NTL to spend up to £65m on 'local loop unbundling'
I knew this was coming and in some respects it has been around for some time but good news to see that expansion is finally back on the cards. I think that this is the right strategy for the business long term - a combination of market and product development really is the only option
Two responses from me:
The first is that ntl still needs to get the customer experience right. I believe that this is improving as management, technology and organisational changes take hold. While I know that doesn't help those people who are upset with ntl, I feel we are moving in the right direction - could do with being faster but then it might not produce the results our customers deserve (I am a customer too btw).
So when the new greater ntl emerges my profound hope is that how we respond to customers is much improved too.
Second point is that now Ofcom have forced BT's hand with LLU and prices, will they focus on Other licenced operators (OLO) next? If so will that mean ntl having to unbundle its local loop to competitors? Will that necessarily be good for the industry? Don't know the answers but do know that competition is only going to get more fierce in the medium term.
If you are quick, you can also go and buy a second hand transmitter network... Shame :(
Posted by Paul Goodison at September 22, 2004 11:39 PM | TrackBack