Church of the Customer: One of these things is not like the other
Great post from Church of the Customer, which I just happen to be reading today (the book, 'Creating Customer Evangelists', not just the blog).
The statement by Ron Berger is mad. Human dream chasing = advertising? I think they should take him to the nearest TV set and make him watch it... continuously... for a week. Surely his sanity (or lack of it) couldn't be questioned then?
How can people be so arrogant and so out of touch?
Then again having just started reading Micheal Moore's Stupid White Men, I suppose the answer is very easily, and they will be very rich and powerful too...
As I journeyed home today people were getting extremely worked up about having to wait in to exit a car park. It was close to a fight at one point as one person refused to let another person edge out of a parking space. It made me wonder, 'how is it that people get worked up over the smallest thing, and yet inequality, war and others' arrogance raise little more than a squeak'.
Its a strange world. Until people start to take responsibility for themselves rather than trust other people who have no concern for them, then nothing will change. This applies to any area of life: firms who ignore customers, greedy executives and idiotic politicians.
Take control. Tell others what you want, what you expect and don't let them fob you off with rubbish such as Advertising fulfills your dreams.
Posted by Paul Goodison at April 20, 2004 11:05 PM | TrackBack